Thursday, September 30, 2010

Does 9:00am Sharp Define You as a Worker?

I am not a morning person.  Never have been, never will be.  I am one of those lucky people that have what's known in psychology circles as a 27 hour circadian rhythm.  Which essentially means that while most people have a 24 hour internal clock, and waking up is fairly easy in "normal" morning hours,  I do not and find mornings incredibly difficult.

My Confession (As a Case Study)
In my 6 years since college graduation my work start times have been 10am, 8:30am, 9:40am, and now 9am.  I generally have a 10-15 min late policy everywhere I go (assuming that there are no meetings, phone calls, or scheduled events).  Doesn't matter if I'm walking to work, taking a subway, a cab, or driving myself, if there's nothing pressing happening in the first hour of my eventual work day, I am going to be late b/c I don't see the need to rush.  I work to live, not live to work.  It's not planned, and I would love to be better about it, but sometimes understanding yourself and your limitations is good.  A point for clarification:  I'm never late for a scheduled meeting or event, and in fact will probably show up 15 minutes early.

Does This Make Someone a Bad Employee?
Well, that answer depends doesn't it?  Lets look at these other questions first: 
  • Is the employee out the door at 4:50pm, or 5:01pm?  
  • Does he/she take a full 60 minutes for lunch?  
  • Does he/she goof off and take multiple coffee breaks throughout the day?  
  • Does he/she take a 15 minute cigarette break?  
  • Does he/she leave often to pick kids up from someplace?
  • Does he/she have constant appointments during work hours?
  • Is their work suffering?
  • Are they missing meetings and important scheduled tasks?
Many of those questions are law given mandates.  In New York State, depending on your specific job, there are laws that state a paid minimum of 30 minutes and a break of up to 20 minutes.  So If I chose to come in 15 minutes late, but still take a 60 minute lunch break, that would be acceptable in the grand scheme of an 8 hour work day - in theory.  The smoke/coffee break of 15 minutes would also be acceptable if I made up the time later.   If I had constant appointments - well, no one would be allowed to inquire b/c what if it were a health matter?  That's not a place of employment's business unless it is affecting your work.  If I'm going to get my hair done during company time and its not a lunch hour, then that's probably an issue.

So lets say an employee is doing none of those things.  They work through lunches, or take quick jaunts outside to get some fresh air, and stay late past the 5pm end time.  They are for all intents and purposes, operating within the guidelines and all the work is finished, or planned to be finished in the next working day.  However, this employee continuously comes in 15-20 min late on most days.   Does that make an employee bad?  Undesirable? Un-hirable?  

There's that age old saying... if you're early you're on time, if you're on time you're late, and if you're late don't even bother.  That sentiment is incredibly, incredibly important to live by.  If you have a meeting with your boss, your partner, your team, or joe blow - you should always be early and ready to go before the meeting.  Hit the ground running.  If you're chronically late, you show lack of enthusiasm, lack of professionalism, and lack of commitment.  Is there the occasional 'stuck in traffic,' or 'I got lost?' Sure.  Accidents happen.

However on a daily basis, take a look at the body of work from an employee.  If you notice them slaving away during the 1-3pm hours, if you notice that they bring their coffee in the morning, and never go out to get it, and if you notice emails and work being done after the 5pm hour, maybe you should be commending them for thinking ahead and working hard.   Of course, if they chose to leave at 5pm on the dot, and come in late, AND take 60 minutes - maybe they are deserving of a meeting to discuss some bad habits.

If You're On Site Do You Get Bonus Points?
Many people work from home and are sometimes more productive there because there are fewer distractions.  Personally, I view it as a nice break and a reward for doing good work, but I need an office 95% of the time.  Helps keep you on task, focused.  On a bad weather day, or a day when you're feeling terrible, the ability to work from home is a nice option if you're still focusing on the work.

But if you can't be seen by the boss, and you're out of sight, are you out of mind?  Will you get passed over for things? Will the lazy employee who shows up on time be picked first for a promotion because they were perceived as committed?

In today's world with the ability to work remotely, laptops, iPads, iPhones, wifi connections at coffee shops and hotels - is there a need for someone to be in the office at their desk at 8:59am every day of the week?  Does this change your perception?

 

9 comments:

  1. These are questions that I often ask myself... and I think you make great points re: our ability to be connected at any time. I was actually just thinking yesterday of bringing my laptop down the street (from my office!) to a coffee shop to do work for a couple of hours remotely... why not? It is not common practice, but perhaps it soon will be more common.

    I have worked in businesses where co-workers competed to stay the longest in the evening, checked in from home, etc., but I have always valued the quality of the work as most important. I hope most others feel the same!

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  2. Thanks Julia! And why can't someone leave at 5pm on the dot everyday? What's wrong with being finished when you're finished? Work/Life Balance is more than just a buzz word.

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  3. I see it a different way, having been the person in charge most of my life.

    Here's two scenarios for you. One, you're one of only a handful of people who work at a company. You're always late, but so is everyone else. The only person on time is the person who owns the store. Customers line up outside the door, but everything runs slowly because there's only one person there on time; how fair is that?

    Two, you're one of a lot of people working at a company. Everyone else is always on time because that's the policy. You're not because, in your own way, you believe you're above the policy. Group dissension happens when people believe someone else is being allowed to subvert the rules, and thus morale suffers. Even if you don't see the importance, you need to know how it impacts the opinions of everyone else who works there because either they'll all start doing it, which can ruin a business, or they'll find other ways to get back at either you or the company. Happens all the time; trust me, I've had to deal with it.

    It's a different story when you're the one who has to try to keep everything together.

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  4. Thanks Mitch! I 100% agree with your first scenario. If you're dealing with customers, you should absolutely be there, be there on time and ready to go.

    But in your second scenario - are the employees in discussion on the same level or in the same department? Is management different than staff? If your position dictates you to be "On" at all hours of the day not just from 9-5, should you still be held accountable for being consistently late when the staff below you doesn't have to be "on" after 5pm? Can All Employees be held to the same standards when they have different roles/responsibilities?

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  5. I think Jenn, Julia, and Mitch make good points. I am VERY much like Jenn. I am NOT a morning person; however, work and life have forced me to just deal (for better or worse :-) ). I would much rather be working at 2am than getting up at 6am. :-) My start and end times are always "ish" unless there is a specific commitment that requires me to just be early. I always work a minimum of 40-50hrs+ and meet my commitments/meeting. I usually end up working through lunch and in the evening so being 10-15 minutes late in the morning doesn't bother me, my leadership is OK with it, and I am OK when my employees do that (as long as all commitments are being met & work is not harmed). If you are in a professional environment the focus should be on the work and not on clock watching. I have worked in places where people watched the clock to make sure everyone was in early and out late. They practically had a score board. Unfortunately, people got so focused on that that it hurt moral and the quality of work. Of course this is in an office setting. This can't work in a retail, call centers, or other setting where customers expect you to be in place for them at a given time. In an office/knowledge worker environment our use of cell phones, laptops, etc helps us function outside the normal boundaries of work. I think it really all boils down to your specific type of work and if you work with people who are mature and professional. With jobs taking up more and more hours in our day we really need to blur the lines and integrate our work and personal lives better or we will go crazy and just be miserable. If an employer expects to be able to get in touch with their employee at all hours via cell phones/blackberries then the employees should have the same flexibility. Otherwise serious issues will arise. Sorry for the long post, if you can't tell this is a hot topic for me. :-)

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  6. See, now you've changed the parameters of the initial post. When people are hired, the hours are established up front. If you're management and all that's said is that you have to be in the building at some point for at least 40 hours, then you come and go when you please as long as you get those hours in. Actually, as a director who almost always worked an hour away from where I lived, I was told I didn't even have to be there 40 hours as long as things were running well. Course I put in way more hours than that, but I didn't have to show up when everyone else did because I had supervisors to oversee times.

    For me, at one hospital I had about 80 people reporting to me, in many different capacities. And all but one of them was female; I have to make this distinction. They all watched what each other did, and thus there was no way you couldn't hear things, even if I told them I didn't want to hear it. So you knew the topic of who kept coming in late was a biggie. It was also against corporate policy for hourly employees, so there was no allowance for anyone more than 3 times.

    So, sometimes it doesn't matter if people are doing the same job or not. However, appearances can be powerful long term. Sometimes it's those little things you don't think about that someone above you does, and they may make a decision that could affect your outcome based on that, and it would be legal. Just something else to think about.

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  7. Mitch, I completely see all of that. In those arguments it makes sense. Perhaps I should have put in there that my hours were never 100% stated, and it was assumed that as long as 40 hours were there, then all would be fine. I leave a lot open to interpretation in my posts to see what kinds of discussions will happen from them.

    A lot of this depends on what is stated at the very beginning of being hired. Or the company culture because sometimes you do just have to suck it up. Personally, I don't ever want to "Suck it up" because I know that over time, if I have to be at an office everyday early, I burn out really quickly. So I'd be looking for a position that was more flexible.

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  8. My work has set hours either 7-4 (I'm a morning person!) or 8-5 (normal hours). Often, though, it's 8am and there's only about 4 people in the office (out of 30). At first I was getting frustrated but then I realized that due to certain things people are late everyday...(kids, traffic, people that AREN'T morning people). This is becoming a different change though: they're not late, they're just working the hours that they can. I even have some coworkers that work 8:45-6pm... so they are MORE than putting in their time.

    I'm more of the 7am on the dot (if not a few minutes early) to about 4pm on the dot unless there's something pressing. Typically there isn't but it's no problem if I stay... and if I do then I get to take a longer lunch another day which is a flexibility option that I love.

    Our office tried to address this issue of lateness but nothing ever changed (not even for a little bit!). In our business it matters WHAT you do not necessarily how long it takes you to do it. Fortunately it doesn't affect their work so why should they have to change?

    Very interesting post Jenn... thanks for that! I think everything tends to even out in the end, at least at my work.

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  9. Thanks Tracy! I think that's a good point that it's not that people are late, they're just doing what they can, as long as objectives are being met. It's a shift for sure.

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